Communication Assistant Software

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This is Panasonic's highly intuitive communications solution for the Panasonic TDE and NCP platforms.  Communication is key to running a successful business, whether you are small or large.  

 

Communication Assistant provides a number of features including:

 

• Seamless networking & searching accross multiple platforms

• Enhanced voice messaging

• Call cost accounting solution

• Versatile, intuitive conferencing capability

• Instant messaging (chat format) and presence capabilities

• Microsoft Outlook, CRM (TAPI) and third party database (LDAP contact integration

• Thin client support

• Soft phone

 

Features explained

 

Point and click unified communications

You can easily make calls using a customisable contact list that is displayed on your PC, and search for a desired contact simply and quickly.

You can also see the phone status, PC status, and the absent message of your extemsions form the contact list before you make a call.

 

Voicemail assistant

Companies using the optional advanced KX-TVM voice messaging solution can allow Communication Assistant users to visuall manage their voicemails with Voicemail Assistant.  It can be launched directl from Communications Assistant via the message icon.

 

IP softphone

IP softphone module allows road warriors, sales and support staff, or any other power user to use their computer as an IP phone for easy access to unified communications.  The user simply needs to connect to the corporate IP network over a secure managed broadband connection to enable the IP softphone.

 

Integration with Microsoft® Outlook®

Communication Assistant seamlessly integrates with Microsoft® Outlook® allowing users to easily dial contact phone numbers and received incoming call pop-up alerts.