top of page
I'm a title. Click here to edit me.
Call Recording
There are many reasons why you may need to record your incoming and outgoing calls. The most popular reasons are:
- Staff training
- Reduce liability
- Quality control
- Gathering proof
- Security
- Accountability issues
- Business requirement
Increase Productivity
Auto Attendant
Callers are greeted with a personalised message such as, "Welcome to ABC Ltd., Dial 1 for Sales, Dial 2 for Support, Dial 3 for Accounts and for all other queries Dial 0 to speak to the operator."
When your business receives a lot of calls throughout the day, you need to be confident your customers will get served. Auto attendant ensures that every caller receives assistance by the correct department.
Benefits include:
Simplifies customer experience
Employees have more time for other tasks
Reduces liklihood of
missed calls
Announce marketing messages
Creates consistent customer experiences
Low cost
effective solution
bottom of page